Frequently asked questions
Where does Treadnite ship?
Treadnite currently ships only to addresses within the United States. We do not currently offer international shipping.
How long does shipping take?
Production and processing normally take 2–5 business days. After fulfillment, estimated delivery within the United States is approximately 3–8 business days.
Delivery estimates are not guaranteed and may be affected by carrier delays, severe weather, public holidays, or incorrect shipping information.
How do I track my order?
A shipping confirmation email containing tracking information will be sent after your order has been fulfilled and transferred to the carrier.
Tracking may take additional time to update after the shipping label is created.
How do I choose the correct size?
Review the product-specific size guide before ordering. Measurements refer to the garment itself, not body measurements.
For the most accurate fit, compare the measurements with a similar garment that already fits you well.
Can I exchange an item if I selected the wrong size?
Because Treadnite products are made to order, we do not provide refunds, exchanges, or free replacements when the wrong size, color, style, or product was selected during checkout.
Please review the size guide carefully before placing your order.
What should I do if my item arrives damaged or incorrect?
Contact support@treadnite.com within 30 days of delivery.
Include your order number, a description of the issue, and clear photographs showing the item and affected area. After verification, we will provide an appropriate replacement or refund.
